|Typical Printing Environment
Significant Unknown Expense
Office printing costs are the largest under-managed expense in business today. According to industry experts, these costs are significant and growing.
Unknown Print Devices and Page Volume
- As much as 1-3 percent of your corporate revenues are spent on printing costs.
- The average employee prints 12,000 pages annually and can cost a business as much as $1,000 a person in toner.
- Office printing trends show a 10-15 percent increase in printed pages annually.
Most businesses do not know the number of print devices they own or page volume they produce. Print device purchases are often made without reviewing the overall print environment or analyzing the capacity within the existing fleet. In addition, print devices are rarely positioned in an effort to align print volume with printer capacity. These practices increase the costs of printing.
Multiple Brands and Vendors
- Ninety percent of businesses do not know how much money they are spending on printing.
It is very common for printers to be added to print environments through purchases made by individuals in different departments with purchasing power. This practice leads to unmanaged and organic printer fleet growth. This decentralized approach to purchasing print devices results in multiple brands and various vendors providing supplies and service. The cost of managing the environment grows as the number of vendors and cartridge SKUs grow.
Copiers and Printers Handled Separately
- The average printer fleet of 25 devices requires over two dozen cartridge SKUs.
Copier and print vendors typically work through different departments within your business. For example, your office manager may be responsible for working with copier vendors while your IT manager works with your print vendors. As a result, printer and supply purchases and service requests are often uncoordinated and made without consideration for the overall needs of the company.
The result of decentralization in purchasing of print devices is the appearance of redundant technologies within your printer fleet, and often an over-capitalized environment because no one party or department is taking a central management position. A common scenario reflecting a decentralized purchasing environment is a business or department with a monochrome copy machine residing next to a color printer.
Most businesses already function in a print-centric environment – meaning more than 80% of print devices are printers as opposed to copiers, fax machines or scanners – and the majority of pages are printed. We all tend to print originals more often than we make copies. As evidence of this trend, HP notes that print volume surpassed copy volume in 1995 and is growing 10-15% each year.
Laser Recharge suggests that it's time you start investing less in copy-centric technology and more in print-centric technology.
Significant Employee Involvement
Several different departments within your organization are probably involved in supporting your printer fleet, including: information technology, facilities, administration and finance. The time expended by these departments can be significant in managing supplies inventory, maintaining print devices, troubleshooting print problems, replacing cartridges or parts, and paying invoices.
- As much as 50 percent of all help-desk calls are printer related.
- The total time required to complete the replacement of a single cartridge – from ordering and inventory management tasks to replacement and disposal — is 23 minutes.